You now have to call ahead before you attend A&E. Due to the huge amounts of pressure placed on our emergency departments a new system is now in place. This ensures patients are directed to the best route of care. More information can be found on the website below.
Belfast Phone FirstThe Practice are currently experiencing an extremely high volume of calls as they deal with unprecedented demand on their service.
You can help with this by choosing an appropriate time and means to contact the Practice for your query i.e. use the answerphone or online service for script orders, only phone for results between 3-4.30 pm and choose a later time in the day to phone the practice for any general enquiries.
Your Practice team are dealing with a workload which far outstrips capacity, please be understanding of the daily challenges which they face to deliver services to you.
