We currently offer face to face appointments and routine telephone calls, which can all be booked in advance. A small number of calls are available each day by calling the practice from 8.30am. These calls are very limited and we highly encourage all our patients to book a call in advance unless they need on the day medical advice.
You can help in not over burdening your GP practice in small ways:
* Only phone your GP when self-management has not worked and medical advice is needed.
* Tap into community pharmacy services for non-urgent conditions.
* Always cancel appointments when you no longer need them.
Belfast Trust now offers a phone first service. Please see the website for more details.
Belfast Trust Phone First
- Federation Wait listsHave you been referred for a procedure in the federation? You can check the waiting times on the website below. Federation Waiting Times
- Belfast Trust Phone First ServiceYou now have to call ahead before you attend A&E. Due to the huge amounts of pressure placed on our emergency departments a new system is now in place. This ensures patients are directed to the best route of care. More information can be found on the website below. Belfast Phone First
- HRT ADVICE
- FLU VACCINES 2024THE PRACTICE WILL NOW BE OFFERING FLU VACCINES FOR OUR PATIENTS WHO ARE 50 YEARS AND OVER AS WELL AS PATIENTS IN CLINICAL RISK GROUPS, PRESCHOOL CHILDREN, PREGNANT WOMAN, CARERS AND CLOSE CONTACTS OF IMMUNOCOMPROMISED INDIVIDUALS. You can now call reception and book a treatment room appointment to have your vaccine. Please call 02890204445 any… Read more: FLU VACCINES 2024
- Complaints ProcedureWe realise that occasionally things do not go as smoothly as we would like. To register a complaint with the practice please put it in writing and mark if for the attention of our Practice Manager, Mrs Roisin Rafferty. PLEASE NOTE: All complaints will be dealt with in a strictly confidential manner.
- CORONAVIRUSRoutine services have been scaled down but are continuing. Please telephone the Practice for all routine enquiries or prescription orders and Reception staff will help with your query. Please remember that you can also use online access for Prescription ordering. ALL prescriptions, going forward, will be given to your nominated Chemist and cannot be picked… Read more: CORONAVIRUS
- NOTICE – TELEPHONE CALLSFrom the 1st July, doctors will only be able to return telephone advice calls placed before 11am and a limit will be placed on the number of messages that each GP can handle. The reason for this is a capacity one; the service is facing a sustained increase in demand and in order to manage… Read more: NOTICE – TELEPHONE CALLS
- Treatment RoomOur treatment room now operates an appointment only system. Please contact reception on 90204444 for appointments
