Test Results

Due to large number of tests taken on a daily basis it is not possible for patients to be contacted individually with test results.  Please call 028 9020 4444/5 Monday to Friday between the hours of 3pm-4.30pm.

RESPONSIBILITY FOR OBTAINING TEST RESULTS LIES WITH THE PATIENT.

Results of test/s taken in the surgery will usually be returned within 1 week, however a number of tests will take longer.  Your practice nurse or GP will inform you if your test result will take longer.

N.B. Test result information will not be given to another person unless we have your prior permission.

The Practice are currently experiencing an extremely high volume of calls as they deal with unprecedented demand on their service.

You can help with this by choosing an appropriate time and means to contact the Practice for your query i.e. use the answerphone or online service for script orders, only phone for results between 3-4.30 pm and choose a later time in the day to phone the practice for any general enquiries.

Your Practice team are dealing with a workload which far outstrips capacity, please be understanding of the daily challenges which they face to deliver services to you.